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You may feel uneasy
about shopping while at home from a shop overseas.
You may think that "I paid but will my goods I ordered really arrive?"
As we value our international clientele that our interactions over the
Internet get prompt
responses.
You can see company name, our address, and contact number.
Also in our Policy, we clearly state our shipping cost, exchange and return
policies.
For your convenience, we have credit-card transactions.
For your personal protection, please use SSL when you
are entering your credit-card
information.
We assure you that we fully protect you from leakage of your personal
information of your
credit card including your name, address, telephone numbers and other
data as well.
We welcome customer's inquiries, requests, and complaint.
We try to handle every problem to our best abilities.
1.
How to Order
·Please put the goods that you want
to order in shopping cart.
After that, enter your personal information which is required and send
it to us.
Please send your e-mail directly to us with required information.
Our e-mail address: oversea@kimono-bito.com
·Please send us a fax.
Please print out "Fax Order Form",
write required information in and send it by fax.
Our
Fax number: 81-3-5652-6869
You can send e-mail and fax us 24 hours a day!
2. Order confirmation
We will contact you by e-mail within a 24 hours to confirm our
acceptance of your order.
If you do not get a confirmation mail, to avoid problem, kindly contact
us again by e-mail or
fax.
3. Method of Payment
We ask that payments for purchases are completed
in advance.
We accept Credit card payments only.
How to enter your credit card information.
We accept VISA, MASTER, AMERICAN EXPRESS, Diners Club International,
and JCB cards.
 
 
For your personal protection, please use SSL when you
are entering your credit-card
information.
We do not issue receipts for credit payments.
However, if you need a receipt, please let us know.
4. Amount Payable
The payment is to be in full amount (merchandise, tax, and shipping cost)
5. Shipping
Our Shipping method is either by EMS (Express
Shipping) or by FedEx.
The method of delivery is base on the type of goods ordered.
Thus, we will give you the quotation for the total amount due to be paid
including shipping
after your order is processed.
Estimated Shipping rate is as following:
Express mail 4 - 6 business days
Standard mail 6 - 14 business days
If you have any special instruction for shipping your merchandise, please
indicate that in
the order form.
6. For Gift
If you need your merchandise to be gift-wrapped, we can provide this service
and ship it to
any address of your specification.
If you require goods to be gift-wrapped, please indicate that
in the order form.
Simple gift wrapping is free.
Fancy packing costs 3 dollars.
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